Is EasyTerra Car Hire the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

Which car rental companies are compared by EasyTerra Car Hire at this location?

Enterprise,Alamo,Dollar Rent a Car,Avis,FireFly Car Rental,Europcar,Hertz,Thrifty,Payless Car Rental,Keddy By Europcar,Mex Rent a Car,Budget,MÁS Rent a car,Economy Rent a Car,Nextcar,Economy,Flexways,Carwiz rent a car,Fox Rent A Car,NÜ Car Rentals,Localiza Car Rentals,Sixt,National Car Rental

Car hire Merida International Airport - Compare car hire prices at this location

13-02-2016

There are not feedbacks over

There are not feedbacks over the web thus is difficult to trust in this service. It's not clear who to contact in case of problems with rental documents.

19-11-2022

Maybe it could be a

Maybe it could be a bit more specific on the reservation statement that the additional driver is free. It was there but in small letters at the bottom. Since they couldn't read English (or at least they acted like it), they said we had to pay for the additional driver.

26-03-2019

Great site; easy to understand

Great site; easy to understand contract.

02-03-2026

The booking was very simple

The booking was very simple but the service at the desk was disgusting.

16-08-2023

easy working with them, friendly

easy working with them, friendly staff, perfect

14-08-2023

As good as it gets

As good as it gets. No issues, no worries, telephone support was friendly and helpful. In the past 20 years I tried a different company once, but never again. Keep doing what you are doing and I will a customer!

21-02-2022

It is hard to request

It is hard to request help in Mexico when you have no customer service available to assist. Please look into a customer service base that can assist customers when based in different time zones

15-03-2020

Luckily answered my mail when

Luckily answered my mail when asking to change my reservation. Not 24 hrs service while being in different time zones. This was stressful as the local rent car couldn’t help me.

31-10-2019

Great website. Good deals and

Great website. Good deals and easy to make reservations.

19-10-2019

Fast in answering my questions

09-10-2019

Easy website..would recommend it

Easy website..would recommend it and will use it again in the future.

07-10-2019

So far this was the

So far this was the 2nd time using Easyterra and everything went very smooth. My next reservation is for October 11 2019. Thank you.

11-08-2019

I would suggest you look

I would suggest you look into the practice of renting out bad cars maybe in this specific rental place. I expect a decent car and did not get one.

11-05-2019

I e used you for

I e used you for many years always great rates but reliability is sometimes an issue. Sometimes I’ve found out that the rental location is far from the airport even though that’s not communicated. Next time I ll probably try renting directly and see if it’s any better.

07-05-2019

+ Way cheaper + Easy

+ Way cheaper + Easy booking process

🚙 Number of rental agencies	23
⭐ Most popular car rental agency	Hertz
💰 Cheapest car rental company	MÁS Rent a car
🏆 Best rated car rental agency	Enterprise