Running on schedule - no problems.

I mostly have very good experiences with EasyTerra. Unfortunately, I have recently received traffic tickets in Italy and the UK which were unjustified. It is extremely difficult to get these reimbursed as the rental company automatically charges them to your creadit card and adds a disproportional handling fee for that. It wold be great if something could be done about that.

I have made use of this site many times over the past years, always happy with the service provided. I have recommended this site to many friends and travel forums due to the simplicity to book and compair cars. I do have some suggestions, to start with I always end up researching the model of the car to get a more informative knowledge of the car size and interiors, including to luggage space. An other suggestion is to provide the user with more information on how to get to the front desk of the car rental companies as some airports are a bit of a problem to get around then others (especially when you need to get a bus to go to the pick up area) Contact details of the rental office, on my last pick up my flight was delayed and the desk had closed by the time i arrived, (managed to find the desk representative who very kindly reopened not to leave me wait 6 hours till the next day) I explained that the flight had been delayed and he suggested to call them to let them know butI had no contact details for their desk. On an other occasion I wanted a car with snow tiers and not chains, I put down the remark but I only found out that they did not have snow tiers when I got to the pick up, if there was a way to ask questions online and get an answer I would be able to make a better choice. An other thing which I think could help your clients is to give them a small lesson on how to pick up and return a car. What I mean is that from past experience I have learnt to take photos of the car condition, rental contracts, milage, fuel level and interiors before and after use. This has saved me from car rental ripoffs on various occasions. One last thing, on a recent lease from you I took a full cover as usual for a car rented from eurocar. On picking up the car the desk rep asked if I wanted to take a full cover and I told him that I took a cover with the car rental broker. He looked at the papers and noted that the excess they require by his company was by far higher then the one insured with you.

"Very convenient to be able to compare different car rental companies at a glance. This way you get the car you want, at the lowest price, with the rental company you choose. I am happy to use them on a regular basis and I can recommend them to everyone."

Prima bedrijf, duidelijke website, scherpe prijzen en telefonisch goed bereikbaar. Vriendelijke en behulpzame medewerkers bij de klantenservice.

I have used EasyTerra often and usually been very happy with the results. Just this last time, though, I would have liked to rent a car at Geneva airport and drop it off in town. The system didn't allow me to do that so I had to trawl individual rental companies.

A bit too far to walk at Bristol airport to collect and drop off the car. Everything else great

I Always use Easy Terra to find a rental car when traveling to the UK. The service is great and when I had to cancel a booking once getting a refund was so easy and the refund was paid back within 24 hrs. Recommend them as your first choice

Have rented a car through EasyTerra several times now. Always had a good experience. If needed, the contact by telephone was pleasant and clear.

"A very pleasant and comfortable way to rent a car. We'll definitely be back next time!"