“Ordering,one car and also cancelling this care and reordering two other cars was really easy. However upon retrieving the car from Budget Car Rental, there were some extra costs involved that were not known in advance, and also the necessity of these costs were not known, or clearly explained on location. Therefore it would be better if these costs could be decided on at time of ordering at EasyTerra, instead of making some split-second decisions upon retrieval of the car. Costs I am talking about concern - fuel (we were "forced" to take the pay in advance, so you don't have to return with a full fuel tank - however we just drove 200km, so the tank was still 70% full; - toll membership for 7 days. However we never drove on a toll-motorway; - extra driver - I ordered two cars on name of the actual drivers, however because I paid with the same creditcard, I had to pay for an extra driver: the one on the credit card - strange. I think I can say that the actual costs of both cars was about 180 euros more than I expected, due to those unexpected extra, but unnecessary costs. I think Budget Car lease is to blame, because at Hertz we never had this kind of negative experience. Next time, it's gonna be Hertz again. Although it may look on first sight more expensive compared to Budget Car, I think that in the end it will be less expensive.”
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