Rental Cars: Glossary and Abbreviations

Booking a rental car online is a breeze: just a few clicks and you’re all set. Still, you’ll occasionally come across terms that aren’t immediately clear. Many terms are abbreviations of English words, and even when they aren’t, confusion can arise. For example, what is an “additional driver,” and when is it a good idea to rent a car for a one-way trip?

Below is a comprehensive overview of terms and abbreviations commonly used in car rentals, complete with clear explanations. No more confusion about abbreviations and terms when booking a rental car!

ACRISS code

ACRISS is the abbreviation for Association of Car Rental Industry SSystems Standards, an association of which all (major) car rental companies are members. As the name suggests, the association strives to establish global standards for car rentals, including by categorizing rental cars according to a strict system. This is called the ACRISS code.

It is a four-letter code that indicates quite precisely what kind of car it is. The first letter stands for the category (e.g., mini, economy, compact, or mid-size) plus the trim level (standard or luxury). The second letter indicates the type of car (number of doors, convertible, minivan, etc.). The third letter indicates whether the car has an automatic or manual transmission and whether four-wheel drive is available. Finally, the fourth letter specifies the car’s fuel type and whether it has air conditioning.

When you rent a car from us, most models are listed as “or equivalent.” This means that the rental company may provide you with a different car than the one shown, as long as the replacement car has the same code. A car with the code EDAR is an economy class (E), with four or five doors (D), an automatic transmission (A), and air conditioning (R). Examples include the Peugeot 208 and Citroën C3. A single-letter difference (DDAR) indicates a more luxurious car in that category, such as the Audi A1.

Thanks to this standardized classification by features and equipment, customers can book a rental car with confidence from participating companies. The ACRISS code is an improved and more comprehensive version of an older code: SIPP (Standard Interline Passenger Procedure). This abbreviation is still widely used in North America.

You can read more about the different rental car classes and codes in our article “What Is an ‘Equivalent’ Rental Car?”

ADD

ADD is the abbreviation for the English term Additional Authorized Driver, or second driver. That second “A” is the most important one, because you can’t just let someone else drive the car you’ve rented. A second driver must be “authorized,” which means the additional driver must be known to the rental company and must present a valid driver’s license. Only then will the second driver’s information be included in the rental agreement, and only then may that person get behind the wheel of a rental car.

It’s very convenient to take turns driving a rental car during your vacation. It’s also safer on long drives. We explain exactly how this works when renting a car in the section “Additional Driver for Rental Cars.”

Car Class (also known as car category)

With most car rental companies, you don’t book a specific model, but rather a car from a certain class. The vehicles classified in the same class (or category) are comparable in terms of size, features, and engine displacement. Rental cars are typically divided into the following categories:

• Mini
  A car in the mini class is generally the most affordable and fuel-efficient option to rent. They’re suitable for one or two people and have limited trunk space. On the other hand, you can park such a car in even the smallest parking spots. These rental cars are less suitable for longer distances, but they’re perfect for trips in the immediate vicinity.
  The ACRISS code for a mini is M, but the more luxurious models have the code N.
• Economy
  An economy-class rental car is slightly larger than a mini. For that reason alone, this class offers a bit more comfort. Yet the price isn’t much higher, making this an economical—or budget-friendly—choice.
  In the ACRISS code, the E stands for economy class; the more luxurious models have the code H.
• Compact
  Rental cars in this class are very popular: they offer just a bit more space than an economy-class car, making them ideal for a couple with two (young) children. If you’re traveling with children, a four-door model is the best choice—think of how easy it is to get in and out or to install child seats.
  The compact class also has a simple ACRISS code: C. A luxury model in the same category has code D.
• Intermediate (smaller mid-size class)
  If a compact car offers just a little too little space, choose the intermediate category. These cars are perfect for up to 5 people and consume hardly any more fuel or energy (if you choose an electric model) than a compact car, but offer just a bit more space for passengers and luggage.
  The letter I in the ACRISS code stands for Intermediate. If it’s a luxury model, the code is J.
• Standard (standard mid-size)
  A standard-class rental car is ideal for comfortable travel over longer distances. These are (by European standards) fairly large cars with more than enough space for 5 passengers and luggage. They’re wonderful cars to rent for a long road trip, for example.
  The standard mid-size class is designated by the letter S in the ACRISS code. A more luxurious standard car is designated by the letter R.
• Full-size (larger mid-size)
  Powerful engines and plenty of space for both passengers and luggage—that’s what rental cars in the full-size class offer. It’s an ideal car for business travelers and comfortable travel over long(er) distances. If you want to book a full-size rental car, you’ll need to do so well in advance, as availability in this class is limited.
  The full-size class is designated by the letter F in the ACRISS code. A more luxurious car in the same class is designated by the letter G.
• Luxury
  As the name suggests, this is the top segment of rental cars. In these large vehicles, you’ll travel in style, surrounded by a comfortable and extremely luxurious interior. Of course, you’ll pay a premium for this, but using our search tools, you can find the best price for a rental car in this category.
  An “L” in the ACRISS code stands for the luxury class; a very, very luxurious car in this category is designated with the letter “W.”

Please note: the classes as defined in the ACRISS code provide further refinement. In addition to the first letter mentioned above, there are three more letters that indicate, among other things, the number of doors, the transmission type, the fuel type, and the presence of air conditioning.

Within the different classes, you can sometimes also choose a specific type of rental car, such as a station wagon, SUV, or minivan. Not sure which class of car to rent for your travel plans? Then read our blog: Which class of rental car should I choose?

Automatic

An automatic is a rental car with an automatic transmission, meaning the driver doesn’t have to shift gears manually. An automatic therefore has only two pedals instead of three, since the clutch pedal isn’t needed: the driver only needs to accelerate and brake.

The automatic shifting in modern cars is very smooth. The driver and passengers usually don’t even notice when the car shifts to a different gear.

Cars with automatic transmissions are becoming increasingly popular. In fact, in some countries, you can rent (almost) exclusively cars with automatic transmissions. Examples of such countries include the United States, Canada, Australia, New Zealand, South Korea, and Japan.

Car Type

A car type refers to a body style and is distinct from a class. A car class, for example, is compact, intermediate, full-size, or luxury. Within these categories, you can use our filter system to search for specific types of rental cars that do not fall under the “standard” passenger cars. Below, we provide a list of common car types (body styles) and what they entail.

• Station Wagon (from Compact to Luxury)
  A station wagon is the roomier version of a hatchback or sedan with a larger cargo area. These cars are also known as station cars, touring cars, breaks, or combis. They’re fantastic cars to rent for a vacation because they can hold a lot of luggage, such as a complete set of camping and/or sports gear.
• SUV (from Compact to Luxury)
  SUV stands for Sports Utility Vehicle. These are also great vacation cars, because they have a higher seating position, allowing you to enjoy the surroundings more and have a better view of the road. These cars share similarities with MPVs, but an SUV sits higher on its wheels.
• MPV (in most cases, full-size)
  MPVs (Multi-Purpose Vvehicles) are the jack-of-all-trades among rental cars. While SUVs come in various sizes, an MPV is usually a fairly large car: a small minivan with plenty of room for passengers and luggage. You can sacrifice one or more seats to create extra space for luggage.
• Sports Car (often Luxury)
  Not many people own a true sports car, but there are plenty who would love to drive one at least once—just for fun or to surprise their partner. Sports cars usually seat only two people, but there are also larger models with a backseat.
• Minivan (Standard or Full-Size)
  Renting a passenger van is the perfect solution when you’re traveling with a group or a large family. Passenger vans come in all shapes and sizes, with room for a minimum of 5 and a maximum of 9 passengers. You can drive one of these vans with a Class B driver’s license. In a passenger van, you can also fold down one or more seats to create more space for luggage.

In the ACRISS code, the second letter indicates the type of rental car. This code distinguishes as many as 22 different body styles. For example, a sports car is assigned the letter S, but if it’s a model with a convertible top—a convertible—it’s assigned the letter T.

Booking Confirmation

Almost immediately after you complete your online rental car booking, you’ll receive a booking confirmation and a voucher from us via email. The voucher contains all the details about your rental, such as the amount you’ve already paid, any extras you’ve booked, and your insurance coverage. You’ll need to present this voucher when you pick up the rental car.

Sometimes it takes a little longer, and you’ll first receive an email stating that your reservation is being processed. You’ll then receive a confirmation email with the voucher, so you’ll know that a car is ready for you on the desired date.

Deposit

When renting a car, you must always pay a security deposit—this is the amount the rental company holds until you return the rental car. The amount of the security deposit depends on factors such as the car class, the deductible, and any extras. This deposit serves as a guarantee for the company renting you the car. The rental company uses this money to pay for repairs to any damage to the rental car and parking tickets.

This is why you almost always need a credit card to rent a car. In most cases, you don’t pay the security deposit directly; instead, the amount is pre-authorized on your credit card. No charges are actually applied (yet). If you return the rental car without any issues, the security deposit is released. This usually doesn’t happen immediately but can take a few days or even weeks.

Fuel Policy

The fuel policy refers to the fuel level you receive when picking up the rental car and the fuel level at which you must return it. The most popular (and usually most cost-effective) option is “full-to-full”: the rental car has a full tank when you pick it up and a full tank when you return it.

However, other options can also be attractive, depending on your planned trip with a rental car. We’ve listed the options and their associated pros and cons for you.

Electric rental cars, of course, don’t have a gas tank. In most cases, you’re required to return the rental car with the same charge level as when you picked it up. Keep in mind, however, that charging a battery takes longer than filling up a car with a traditional engine.

CBMR

What does CBMR mean?

CBMR is an ACRISS or SIPP code used to classify rental cars into categories.

In this case, it refers to a rental car in the compact class (C), with two or three doors (B), a manual transmission (M), and air conditioning (R).

Examples of rental cars in this class include the Opel Astra, VW Golf, and Mini Cooper.

CCAR / CCMR

What do CCAR and CCMR mean?

These are so-called ACRISS codes (also known as SIPP codes), which are used to categorize rental cars into classes.

The difference between the third letters indicates whether the rental car has an automatic transmission (A) or a manual transmission (M). The remaining letters indicate that this is a car in the compact class (C), with two or four doors (C), and air conditioning (R).

Examples of rental cars in this class include the Citroën C4, Dacia Duster, and Peugeot 2008.

CDMR

What does CDMR mean?

Rental cars are classified worldwide using a code. CDMR is one such ACRISS code (also known as a SIPP code, especially in North America).

In this case, it refers to a car in the compact class (C), with 4 to 5 doors (D), a manual transmission (M), and air conditioning (R).

Rental cars in this class include the Ford Focus, Hyundai i30, and VW Golf.

CDW

CDW is the abbreviation for the English term Collision Damage Waiver, which in Dutch is known as damage insurance—also called comprehensive insurance—is included as standard with all cars you rent through EasyTerra. This insurance covers damage to the vehicle’s body, regardless of whether it was caused by others or by yourself (unless it was intentional or caused while under the influence of alcohol or drugs). However, there is almost always a deductible—the portion of the damage you must pay yourself. You can cover that deductible by renting a car with the Worry-Free label.

Please note: damage to the roof, undercarriage, windows, mirrors, and tires is usually excluded from comprehensive insurance, but is often included for cars with our Worry-Free label.

Check-in

This term can be very confusing because it’s used exactly the opposite way than, for example, in hotels. Whereas at hotels you check in when you arrive—that is, at the start of your stay—with car rentals, you check in when you return the rental car, or at the end of your trip.

Returning your rental car is therefore called “check-in.” You need to view this term from the rental company’s perspective: at the end of the rental period, you return the car, and the rental company checks it in so that the vehicle is available for the next customer.

Check-out

In car rental, “check-out” means you’ve picked up the rental car to start your road trip. This might seem a bit strange, but you need to view it from the rental company’s perspective. They see the rental car leaving, so it’s considered checked out.

This can be confusing, because with a hotel room, for example, you check out at the end of your stay, whereas with car rental, checking out means your rental period begins.

Credit Card

A credit card is (almost always) essential when renting a car. A hold is placed on the credit card to cover any potential additional costs. This includes not only damage but also, for example, traffic fines. Since the primary driver is liable for damage or other costs, the name on the rental agreement must match the name on the credit card (and the driver’s license). This is very important. Don’t assume that a fellow traveler’s credit card will suffice.

If you don’t have a credit card that meets the requirements, you simply won’t be able to pick up the rental car.

CTMR

A four-letter code specifies exactly what type of rental car it is. In this case, this so-called ACRISS code (also known as a SIPP code) refers to a car in the compact class (C) with a convertible top (T), manual transmission (M), and air conditioning (R).

Rental cars that fall under this code include the Mini Cooper Cabriolet and the VW T-Roc Cabrio.

CWAR

CWAR is a so-called ACRISS code (also known as a SIPP code) used to classify rental cars.

It refers to a compact-class (C) car, of the station wagon (W) type, with an automatic transmission (A) and air conditioning (R).

Cars with this code include the Dacia Jogger, Opel Astra Sportstourer, and Seat Leon ST.

Theft Insurance

Theft insurance is part of the standard insurance package for cars you rent through EasyTerra. This insurance is also referred to by the English term “Theft Protection” and covers the value of the rental car in the unlikely event that it is stolen. However, an deductible applies to this insurance as well, unless you waive it by renting a car with the Worry-Free label.

Drop-off Box

Some car rental companies offer the option to return your rental car outside of business hours. You park the rental car in a designated spot, and nearby there is a so-called drop-off box (or key box) where you can deposit the car keys. If you use this service, we recommend that you thoroughly inspect the car and take clear photos of the exterior, any scratches or dents, the fuel gauge, the odometer reading, and the interior of the car. Also, make sure to check very carefully that none of your belongings are left in the car (and don’t forget the glove compartment!) before you lock the car and place the keys in the keybox.

ECMR

What does ECMN mean? It’s a so-called ACRISS or SIPP code used to classify rental cars by equivalence. This specific code indicates that the car is in the economy class (E), has 2 or 4 doors (C), a manual transmission (M), and air conditioning (R).

Cars covered by this code include the Opel Corsa, Seat Ibiza, and VW Polo.

EDMR

What does EDMR mean? This is a code used to classify rental cars. This so-called ACRISS code (often referred to as a SIPP code in North America) indicates that the car is in the economy class (E), has 4 to 5 doors (D), a manual transmission (M), and air conditioning (R).

Rental cars that fall under this code include the Ford Fiesta, Renault Clio, and Dacia Sandero.

Deductible

The deductible is the amount you must pay out of pocket if your rental car is damaged or stolen. The amount of this deductible varies widely, so it’s an important factor to consider carefully before you finalize your rental car booking. In English, the deductible is referred to as “excess” (in the United States, it’s called a “deductible”). “Zero excess” means you have no deductible. If you’ve rented a car from EasyTerra with the “Worry-Free” label, your deductible is covered. This means that in the event of damage, you may (sometimes, but not always) have to pay the deductible upfront, but we guarantee you’ll be reimbursed.

Excess is not the same as a security deposit. A security deposit is the amount that a car rental company reserves on your credit card, not only to cover potential damage but also, for example, fines or other unexpected costs.

EV

EV is an abbreviation for the English term Electric Vvehicle; in Dutch, you could say “Elektrisch Voertuig,” but we usually say “elektrische auto” or even “stekkerauto.” In English, the abbreviation BEV (Battery Electric Vehicle).

An electric car is powered by an electric motor, which uses energy stored in batteries. The car is charged by connecting it to a charging station. This can be done at the owner’s home, but there are an increasing number of (and often faster) charging stations along public roads and at gas stations. With fully charged batteries, the range of electric cars can vary from 150 to 700 kilometers. This depends, among other things, on the type of battery, the car’s weight, the weather, and your driving style.

EVs are quieter and provide a smoother driving experience because they do not produce the noise and vibrations associated with traditional engines. Electric cars produce no direct exhaust emissions, making them more environmentally friendly than cars with internal combustion engines. Of course, that electricity still needs to be generated, but power generation is increasingly shifting toward renewable and sustainable methods.

In many countries, the purchase of electric cars is being encouraged, and as a result, the selection of electric rental cars is also growing.

FDAR

The so-called ACRISS code (often referred to as the SIPP code in North America) is a four-letter code used to classify rental cars. In the case of FDAR, this refers to a full-size (F) car with 4 to 5 doors (D), an automatic transmission (A), and air conditioning (R). A single letter difference (FDMR) indicates that it is an automatic transmission.

Examples of rental cars that fit this code include the Mercedes C-Class 220d, BMW 318i, and Audi A4 2.0 TDI.

FVMR

The second letter of the so-called ACRISS code (also known as the SIPP code in North America) indicates the type of vehicle. A passenger van is designated by the letter V (a van is called a “van” in English).

The FVMR code stands for a full-size (F) van (V) with a manual transmission (M) and air conditioning (R).

Examples of such rental vans include the Mercedes-Benz Vito and the Peugeot Traveller.

Equivalent

Most rental cars you can book through EasyTerra include the note: “or equivalent.” This is because you’re not booking a specific car, but a certain vehicle category. All rental cars worldwide have a four-letter code (the so-called ACRISS code; see there) that specifies quite precisely what kind of car it is.

Most car rental companies will do their very best to provide you with the exact model you booked, but if that’s not possible, they may give you a different car, as long as it has the exact same ACRISS code.

In our blog, you can read more about the codes and equivalent rental cars.

Glass, Tires, Undercarriage, and Roof Damage

The standard damage insurance included with rental cars booked through EasyTerra does not cover damage to tires, windows, mirrors, the undercarriage, or the roof of the car. If you want to exclude these risks, you’ll need supplemental insurance, which usually SSuper Collision Damage Wwaiver (SCDW), but it’s also known as Super Cover or Damage Excess Waiver.

If you rent a car with our Worry-Free label, this insurance is often included. This type of coverage extension isn’t very expensive, and it lets you hit the road worry-free in your rental car. You won’t have to worry about damage beyond your control, such as stone chips or a cracked window.

Crossing Borders

If you rent a car in one country, you’re generally not allowed to drive it into another country without permission. This is because the insurance typically only covers the country where you rented the car. It’s often no problem at all to drive the rental car into one or more neighboring countries, but you must always mention this when making your reservation. Sometimes certain countries are permitted, but others are not.

To cross the border with a rental car, you usually have to pay a surcharge. In Dutch, this is often called the “foreign country surcharge,” but you may come across all sorts of different terms, such as “Cross Border Fee” in English. You can see whether you have to pay a surcharge and how much it is in the cost overview when you book the rental car. There is so much back-and-forth travel between some countries that there are usually no extra costs associated with crossing the border. Most car rental companies in the United States and Canada allow this between these countries at no extra charge, but even then, you must let them know that you’ll be driving your rental car in the other country.

Rental Day

In car rental, a rental day is a period of exactly 24 hours. If you pick up the rental car at 3:00 PM, the second rental day begins at 3:00 PM the following day, and so on. This so-called 24-hour rule is something to keep in mind when planning your rental period. In the example above, if you return your car at 5:00 PM, you’ll pay a full day’s rental fee for those two hours. Conversely, it’s also a waste if you rent a car at 10:00 AM and return it the same day at 6:00 PM, even though you’re allowed to use it until 10:00 AM the next morning.

If, for any reason, you return the rental car one or more days earlier than agreed, you will not receive a refund for the unused rental days.

Rental Terms and Conditions

Before you finalize your rental car reservation, you must first carefully read the rental terms and conditions. They specify exactly what is included in the rental price and how much your security deposit will be. They also include information about insurance coverage and your deductible. When you book a rental car with us, you agree to these terms. It is therefore important that you read them carefully before confirming your reservation.

EasyTerra partners with various car rental providers. The terms and conditions are always set by the rental companies and therefore vary. Don’t assume you’re familiar with the terms just because you’ve rented a car before. Be sure to read them carefully—every single time.

After confirming your reservation, you’ll receive the rental terms and conditions, along with your voucher, via email. We recommend that you always bring a copy of the terms and conditions with you. This prevents confusion and unnecessary disputes with the rental company.

Primary Driver

The person renting the car (and therefore the person in whose name the rental agreement is issued) is the primary driver. When picking up the rental car, you must present a credit card and a form of identification, such as a driver’s license. Both must be in the name of the primary driver. Make sure the name you provide when booking a car matches the name on the credit card and in your passport. So, do not use a nickname; use your official name.

The primary driver is responsible for the rental car and is the one held liable should anything happen. For this reason, the credit card or passport of a secondary driver or fellow traveler will not be accepted.

Hybrid

A hybrid car has two engines: an internal combustion engine and an electric motor. The electric motor draws its power from a battery that is charged by the internal combustion engine while driving. The car can run on either the traditional engine or in electric mode, although the electric range is often limited to just a few kilometers. This helps reduce fuel consumption.

A “mild hybrid” (MHEV) car has a small electric motor that only activates when starting, accelerating, and shifting gears. This also reduces the fuel consumption of the internal combustion engine. The electric motor is automatically charged when decelerating and braking. These cars, also known as “semi-hybrids,” cannot run exclusively on electricity.

Finally, there is the plug-in hybrid car. It also has two engines, but the electric motor’s battery can be recharged—just like in a fully electric car. That battery is larger than in a “regular” hybrid car, allowing you to drive longer distances on electric power.

IFAR

What does IFAR mean? In the car rental industry, the abbreviation IFAR always stands for an SUV, or a Sports Utility Vehicle. The letter F in the code indicates this. The other letters in this so-called ACRISS code or SIPP code stand for a rental car in the intermediate class, or smaller mid-size class (I), with an automatic transmission (A) and air conditioning (R).

Rental cars with an IFAR code may include the Jeep Compass, Toyota RAV4, and Kia Sportage.

International Driver’s License

An international driver’s license (IDL) is a translation of your national driver’s license into multiple languages. It is not a replacement for your national driver’s license, but a supplement to it. All residents of the European Union hold a European driver’s license that is recognized throughout the EU, as well as in Norway, Iceland, Switzerland, and Liechtenstein. Even outside these countries, your national driver’s license is often sufficient to rent a car. The situation is different for residents from outside the European Union, who in some EU countries are required to have an IRB (known in English as an IDP – International Driving Ppermit).

Dutch citizens can only apply for an international driver’s license through the ANWB, which also indicates for every country in the world whether you need an IDP. Incidentally, this list applies not only to Dutch citizens but to anyone who holds a European driver’s license. Belgian citizens can apply for an international driver’s license at the municipality where they are registered.

For other nationalities, the International Driving Permit website is a useful resource with information on who needs an IDP for which country. It also provides direct links to the agency that issues international driver’s licenses in a specific country.

Passenger Insurance

This is typically the kind of insurance that some car rental companies try to sell you, but which is (in most cases) unnecessary. In English, this is called PPersonal Accident Insurance (PAI), and you might be tempted to take out such a policy “just to be safe.” However, that risk is often already covered by travel insurance, which you and your fellow passengers have hopefully purchased. The same applies to insurance for your personal belongings. Before you travel, always check the terms and conditions of your travel insurance policy carefully. Sometimes this additional passenger insurance is advisable in places like the United States and Canada, depending on what your travel insurance covers.

Airport Surcharge

Airports charge fees to companies (including car rental agencies) that provide services on airport grounds. In the vast majority of cases, these fees are already included in the price you see on this website. However, these fees may appear in the local rental agency’s overview under the abbreviation ASC (Airport Service Charge).

These fees are the reason why many car rental offices are located just outside the airport. However, these car rental companies always offer ashuttle service between the airport terminal and their office.

Car rental companies with offices outside the terminal can offer very attractive rates. That’s why we always include them when you search with us for a rental car at an airport—at least if there are providers located just outside the airport grounds.

Maximum Age

It’s a frequently asked question: Is there a maximum age for renting a car? There’s no single answer to this question, because age limits are set by the car rental companies and vary widely. In general (though not for all car rental companies), there is no maximum age, since a valid driver’s license provides sufficient assurance. In many countries, drivers over a certain age (often 70 or 75) must undergo a medical examination or take a driving skills test to renew their driver’s license.

For many car rental providers, that driver’s license is therefore sufficient, but some car rental companies charge an additional fee—the so-called surcharge for older drivers. Again, this doesn’t apply to all rental companies, but when a surcharge is charged, the age at which it applies varies by provider.

It’s complicated, but not if you’re a senior renting a car through EasyTerra. For those over 65, we ask for your actual age in the search form and only show cars that are available for drivers of that age. We clearly indicate any surcharge (whether included or payable separately). Even if a country’s laws require additional documents to rent a car above a certain age—such as a health certificate—this is clearly stated in the rental terms and conditions.

MBMH

This four-letter abbreviation is an ACRISS code (also known as a SIPP code) used to identify a rental car in the mini class (M) with 2 or 3 doors (B), a manual transmission (M), and a hybrid powertrain with air conditioning (H).

An example of a rental car with this code is the Fiat 500.

Minimum Age

While not all car rental companies have a maximum age requirement, most do have a minimum age requirement. That’s why we ask for your actual age in our search form if you’re under 25. Fortunately, you can still rent a car, but you’ll generally have to pay a so-called young driver surcharge. This surcharge is applied because younger drivers tend to be involved in more accidents. If you’re under 21, you can still rent a car, but the selection is much more limited. Additionally, you’re often required to have held a driver’s license for 1 or 2 years before renting a car.

But what if you’ve had a driver’s license since you were 18 and have been driving accident-free for five years? Unfortunately, even then you’ll usually have to pay a surcharge. To be clear: we don’t set the rules—the individual car rental companies do.

In our blog, we go into more detail about the minimum age required to rent a car.

No-show

When you rent a car through us, we always ask for the time you plan to pick up the rental car. This is important because car rental is quite a complex logistical process, and rental companies want to deploy their cars as efficiently as possible. This is especially critical at major airports, where large numbers of rental cars are constantly being picked up and dropped off. Rental companies therefore do not wait indefinitely for a customer. How long they hold a car varies by provider, usually between 30 minutes and 1 hour. A wait of more than 2 hours is rare. If the customer hasn’t shown up by then, they’re labeled a “no-show,” and the rental car becomes available to someone else. So don’t plan your pickup time too tightly, and always contact the provider on-site if you know you’ll be picking up the rental car later than agreed.

The car rental company may be more accommodating if they know the customer is on a delayed flight. That’s why we always ask for your flight number and pass it on to the provider.

One-Way

“One-way car rental” means you pick up a car at one location and return it at another. This is ideal if you want to take a long road trip without returning to the starting point. In most cases, you’ll pay a surcharge for this, but—especially between popular cities—the cost is often quite reasonable.

Popular one-way car rental routes include those between Lisbon and Porto, between San Francisco and Los Angeles, and along the Garden Route in South Africa. You can find even more ideas for wonderful one-way trips in our blog: Top 12 One-Way Road Trips with a Rental Car.

PAI

PAI is the abbreviation for the English Personal Accident Insurance; in Dutch, we call this “passenger insurance.” Some car rental companies try to sell it to you, but in most cases, it’s completely unnecessary. That’s because it’s a standard part of your travel insurance (which you hopefully have). Sometimes, however, this additional insurance is advisable in the United States and Canada, depending on what your travel insurance covers.

Driver’s License

To rent a car, you obviously need a valid driver’s license. Only the original document is accepted; copies are not accepted. The driver’s license must be in the name of the primary driver—that is, the person who reserved the rental car and in whose name the rental agreement is issued. Any additional driver must also present a valid, original driver’s license when picking up the rental car.

In some countries, an international driver’s license (see there) is required to rent a car. In some cases, car rental companies ask their international customers for an international driver’s license, even if it is not legally required.

Collision Damage Waiver

For cars rented through EasyTerra, collision damage waiver is always included. This is also known as comprehensive insurance and is referred to in English as Collision Damage Waiver (CDW). This insurance generally does not cover damage to the tires, windows, or undercarriage of the rental car. To exclude those risks, you need more comprehensive coverage, known in English as Super Collision Damage Waiver (SCDW). This comprehensive coverage is often included when you rent a car through EasyTerra with the Worry-Free label. With a rental car bearing that label, you also have no deductible or a deductible covered by us.

SCDW

The abbreviation SCDW stands for Super Collision Damage Waiver, a collision damage waiver (CDW) with broader coverage, such as damage to windows, the underside of the car, and tires. Car rental companies often try to sell you this insurance, but that add-on is unnecessary if you rent a car with the Worry-Free label from us, as it includes comprehensive coverage.

SIPP code

SIPP codes (Standard Interline Passenger Procedure) are four-letter abbreviations that identify the key characteristics of a rental car. It is an outdated code that has since been replaced by the ACRISS classification matrix. In that matrix, the original SIPP coding has been expanded by, among other things, adding an “Elite” classification (more luxurious models) to each category. Letters were also added for electric and hybrid cars.

Each of the four letters represents a characteristic of the car: category, type, transmission, and finally fuel type/air conditioning. In this way, each model is assigned a four-letter combination that indicates quite precisely what kind of rental car it is.

The abbreviation SIPP is used primarily in North America. See also ACRISS code.

SLI

SLI is the abbreviation for the English term Supplemental Liability Insurance. This increases the maximum amount paid out by third-party liability insurance. Within the EU, the standard third-party liability insurance for cars rented through us is more than sufficient. Outside the EU, particularly in the United States and Canada, this supplemental coverage is necessary because the legally required minimum amounts paid out by third-party liability insurance there are on the low side.

Different rental companies use different terms for this insurance, including LLiability Insurance Supplement (LIS), Extended Protection (EP), and Additional LLiability Insurance (ALI). In all cases, this is third-party liability insurance with a significantly higher maximum payout.

For cars you rent through us in North America, SLI is sometimes already included, so you no longer need additional insurance. That’s not always the case, though—the local rental company may offer it on-site and sometimes even require it. That might sound like a hassle, but trust us: you don’t want to hit the road in a rental car in the U.S. or Canada without SLI. If something goes wrong, at least you’ll know for sure that you won’t have to foot the bill for the (often high) medical costs.

Self-Service

The fastest way to pick up your rental car is through what’s called self-service. This way, you don’t have to wait in line at the rental car counter; instead, you’ve already taken care of everything in advance via your smartphone. All your information—including identification, driver’s license details, and the rental agreement—is stored in a special app. Using that app, you pick up the keys to your rental car from a kiosk, where you’ll also receive information on the car’s exact location. Within a minute, you’ll have the keys and can drive off right away! At the end of the rental period, you can return the keys the same way.

In our search system, you can select self-service by checking the corresponding box under “Extras.” Self-service is available at an increasing number of airports, but not everywhere yet. Please note: with self-service, you cannot reserve options or accessories, such as a child seat.

Snow Chains

In countries or regions with heavy snowfall, rental cars are often equipped with winter tires, but they never come standard with snow chains. These can come in handy if you plan to drive on snowy, narrow, and steep mountain roads. In fact, sometimes a sign indicates that you’re only allowed to drive on such a road with snow chains, even if you already have winter tires. Fortunately, snow chains are very easy to add to your reservation, so you can hit the road well-prepared to discover the most beautiful snowy landscapes. In the rental car price overview, we list the (approximate) cost of snow chains, but you cannot pay that amount in advance; you must pay it on-site to the local rental company.

Tolls

In many European countries (as well as in other parts of the world), drivers must pay to use highways. This can be done at toll booths or via a so-called toll vignette. We’ve compiled an overview of which European countries have toll roads and where a toll vignette is required.

In countries where a vignette is required to use certain roads, rental cars are usually already equipped with one, so you don’t have to pay extra for it. Be sure to check this when you pick up the rental car.

In other countries with toll roads, payment is usually handled at large toll plazas with separate lanes for cash, credit card, debit card, and electronic payments. The latter method (electronic) is becoming increasingly common, and in some countries, it’s even the only way to pay. In that case, you can have an electronic device installed or activated in your rental car, and the toll charges will be billed at the end of the rental period.

Always check where you plan to drive the rental car and whether you’ll encounter toll roads along the way.

TP

TP is the abbreviation for the English Theft Protection, or theft insurance. Just like collision coverage and liability insurance, theft insurance is included as standard with rental cars booked through EasyTerra. However, an excess generally applies, the amount of which depends on the rental company, the type of car, and the country where you rented the car.

For cars with our Worry-Free label, the deductible for all insurance policies (including theft insurance) is covered.

TPI / TPL

TPI stands for Third Party Insurance. In Dutch, we call this “WA” insurance. TPL is the same thing, but in other words: TT Party LLiability. This insurance is included as standard with cars you rent through EasyTerra. If you damage someone else’s property or injure someone while driving the rental car, you are legally liable. Third-party liability insurance covers these costs. This insurance has no deductible, but there is a maximum payout amount.

In Europe, the maximum coverage amount for the standard third-party liability insurance on our rental cars is more than sufficient, but outside of Europe, you may need to purchase supplemental insurance. This applies especially to rental cars in the United States and Canada; see SLI.

Comprehensive Coverage

For our rental cars with the Worry-Free label, you’ll often (but not always) find that “extended coverage” is included. This means that damage to tires, windows, the roof, mirrors, and the undercarriage of the rental car is covered. Such damage is not covered under standard collision insurance. With comprehensive coverage, you no longer need to purchase additional insurance from the local rental company, no matter how persuasive the counter agent may be. Furthermore, your deductible is always covered when renting a Worry-Free car.

Ferry Insurance

Whether you’re allowed to take a rental car on a ferry depends entirely on the rental company and the country you’re driving in. Sometimes it’s permitted to load your rental car onto a ferry, but you aren’t insured for any damage that might occur (due to severe weather, for example). With other rental companies, you can purchase additional insurance for this purpose. In countries with a vast number of ferry routes ( Norway is one example, but there are others), it’s often no problem to drive your rental car onto the ferry. In other cases—such as if you want to go island-hopping in the Balearic Islands—you may need to purchase additional insurance, or the rental company may simply not allow it.

The rule of thumb is: if you expect to use one or more ferry crossings during your road trip with a rental car, always check whether the rental company allows it and, if so, how much you’ll pay for any additional insurance.

If you’re taking a ferry to another country, you’ll also need permission from the rental company to cross the border. Incidentally, in such cases, it’s often more practical and cost-effective to rent two cars: one in each country.

Flight Number

When you book a rental car through EasyTerra at an airport, we always ask for the number of the flight you’re arriving on. We pass that number along to the local provider. This is important, especially if your flight is delayed. The car rental company will then know that you’ll be picking up the rental car a bit later and won’t immediately label you a “no-show.”

So always provide your flight number when booking a rental car at an airport. You can also add that number to your booking later.

Voucher

We’ll send the voucher via email; it serves as proof that you’ve reserved a rental car with a specific local rental company for a specific period. In addition to the rental company’s location and the dates, the voucher also confirms exactly which car class you’ve booked, how much you’ve already paid, and what insurance coverage you have. Of course, the personal details of the primary driver are also listed. You’ll need the voucher (preferably a printed copy) when picking up the rental car.

Don’t confuse the voucher with the booking confirmation you receive immediately after making the reservation. That confirmation contains only brief details. Why do we send it anyway? Because it serves as a reference in case you don’t receive the voucher (but check your spam folder first). Most bookings are confirmed by the local rental company within a few hours, after which we’ll send you a voucher right away. Sometimes the voucher may take a little longer to arrive, for example during busy periods or if you have special requests.

Liability Insurance

In virtually every country in the world, a car must be insured for third-party liability. It’s an absolute necessity, but don’t worry—when you rent a car through EasyTerra, third-party liability insurance (in English TThird-Party Insurance – TPI or Third Party LLiability – TPL) is always included in the rental price.

In North America, the legally required minimum amounts paid out by liability insurance are on the low side. Many car rental companies in Canada or the U.S. include what is known as Supplemental Lliability Insurance (SLI), which significantly increases the maximum payout under liability insurance. Other rental companies in North America offer this insurance when you pick up the rental car. We recommend that you always purchase this insurance; in some cases, it’s even mandatory. Medical costs in North America are simply high, and you’ll want to eliminate the risk of having to pay them yourself.

Winter Tires

In some countries, rental cars are equipped with winter tires as standard during the winter months. This is the case in countries or regions where winter tires are mandatory; otherwise, a car is not allowed on the road there. Even when winter tires are only strongly recommended, rental cars usually come equipped with them. We recommend that you always drive with winter tires when traveling through countries or areas with a high likelihood of heavy snowfall and black ice.

In our search system, you can filter for cars where winter tires are included in the price. If they aren’t, you can usually add winter tires as an extra. Would you like snow chains as well? They’re never included in the price of a rental car, but you can easily add them to your reservation.

Worry-Free

You’ll see this term frequently on our website. It’s a label that EasyTerra assigns to rental cars that meet certain criteria. Those criteria are:

• Deductible covered
  Rental cars are insured, but adeductible often applies. Except for Worry-Free cars, which have no deductible or a deductible covered by us.
• Favorable fuel policy
  Only cars with a favorable fuel policy qualify for the Worry-Free label. This means you’ll pick up the rental car with a full tank (or battery) and return it full as well.
• Unlimited mileage
  With a rental car that has the Worry-Free label, you can always drive an unlimited number of kilometers. So you’ll never be surprised by a bill afterward because you drove more than allowed.
• Highly Rated Car Rental Companies
  Only the best rental companies make it into our Worry-Free selection. Please note: the reviews are from real customers who used that specific company on-site, because not all rental companies are the same.

Read more about how we select the best rental cars for the Worry-Free label.